Omnichannel customer experiences have never been more important as so many customer experiences have moved online and customer expectations have never been higher.

An omnichannel customer experience is made up of individual customer touch points, over a variety of channels that seamlessly connect, allowing customers to pick up where they left off on one channel and continue the experience on another.

Independent consultant Colby Harder will moderate this unique head to head discussion. In this unique format, Colby will invite 3 competitive vendors to join the panel and present their visions for the future of omni-channel contact centre technologies. Each vendor will also present a recent case study where their technologies have improved outcomes for their clients.

Forte's unique process helps clients like you design your optimal customer experience and then enable it in an omnichannel experience.

Our participating vendors from Five9, Vonage, and Talkdesk will also be bringing prizes for attendees, so don't miss out!